Contact
Get in touch.
We respond to support requests within one business day. Accessibility issues are treated as P0 bugs. For everything else, pick the right channel below and we'll route appropriately.
Accessibility
Report an accessibility barrier — VoiceOver, Dynamic Type, contrast, motor accessibility.
support@kanjikanji.app →Before you write
Most questions are answered faster in the FAQ. For subscription management (cancel, restore, refund), the Help Center has step-by-step instructions that don't require waiting on us.
When you write, include
- The version of the app (Settings → About).
- Your iPhone / iPad model and iOS version.
- For purchase issues: the Apple ID order receipt (no full card numbers, just the receipt).
- For bugs: a screenshot if possible and the steps you took.
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